MRC · Updated 2026-08-22
Service Terms
Basic request terms for Graphics Repair Canada.
Request only
Graphics Repair Canada is an MRC specialist site. Submitting the form sends a request for review; it does not reserve a time, authorize work or guarantee a repair. Canada is our main market. International mail-in service is available only for jobs MRC accepts. Do not mail a card until MRC provides shipping instructions.
International mail-in
International customers must wait for job-specific customs-broker, carrier and return-cost instructions. The customer is responsible for shipping, customs, duties, taxes, brokerage, insurance and return costs. Service availability and permitted shipping routes depend on the origin country, card and carrier restrictions.
GPU Certification
The advertised $50 CAD plus tax covers one GPU Certification on one supported used desktop graphics card after model acceptance. MRC compares the card with its listing and expected reference configuration and records factual observations about its identifiers, model, memory, required chip population, board, cooler and other required assemblies. This can reveal missing, substituted or changed chips and other discrepancies found in deceptive marketplace or aftermarket sales. MRC also attempts to boot the card on the shop testing rig; if it boots, the customer receives a written test report describing the checks completed and observed results. GPU Certification reports only facts observed on the inspected card. It does not state that the card meets OEM standards and is not a repair diagnostic, authenticity guarantee, performance guarantee, warranty or proof that no latent fault exists. MRC does not determine seller intent, ownership or make legal findings of fraud. Shipping, repair and parts are extra, and the fee is non-refundable once certification begins.
Repair assessment, diagnostic and quote
The free intake assessment is only used to decide whether MRC will accept the job. It is not the repair diagnostic. After an accepted card arrives, MRC performs a proper diagnostic and provides a quote before any repair work begins. Repair work starts only after the customer approves that quote. Only the scope, price and other job-specific details MRC actually provides for that job apply.